Shipping policy

Here in Moe Ridne we want to make sure you receive the best service. We are working around the clock getting your orders ready to dispatch within 48 hours of the order being placed. With exception to public and Bank Holidays we are working on your orders 7 days a week. 

Domestic shipping (UK)

Shipping methods are 

Shipping confirmation 

Every orders come with tracking number, so you can keep an eye on your delivery. You’ll receive an email with tracking information once your order is dispatched.

International shipping

We do ship internationally. However there are some limits on what countries we can send to. Please, see the list of the countries we are able to deliver to:

EU:  Austria, Belgium, Bulgaria Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Spain, Sweden

US

Switzerland 

Norway 

Japan

Israel 

Canada

Australia 

New Zealand

Shipping rates and delivery times are calculated based on the order's, weight, and destination.  Please be aware that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. As we have no control over these charges and cannot predict what they may be, we are sorry that we are not able to offer any assistance on these processes. We would advise that you check the import charges applicable before ordering goods.

Delayed or Lost Shipments

Although we are monitoring our carrier partners for any service disruption, so we can adjust the estimated delivery time or switch to the alternative service,  in some cases, delivery times are genuinely outside of a company's control. If you are experiencing any issues with a delayed or potentially lost shipment, please let us know by contacting us at contact@moeridne.com  We’ll work closely with our carrier partners to resolve the issue promptly.

Package label errors and Wrong Address

Mistakes like wrong addresses or misspelt names can cause delays or even lost packages. The company is not responsible for any delays or lost orders in cases when the delivery address was incorrectly provided by the customer.